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The RLT box office is open the following times:

General Hours:

Performance days:

The box office does not open on weekends when there are no performances.

Frequently Asked Questions

When should I arrive?

The Box Office will open two hours prior to the show. We open the doors to the lobby one hour prior to the show, and the theatre opens for seating thirty minutes prior to the show. We recommend arriving between thirty minutes and one hour prior to the show to allow plenty of time to park, collect your tickets and be seated.

Is there parking available?

RLT has plenty of free parking available to patrons in our off-street parking lot. Entry is via Pogue Street. There is also plenty of on-street parking around the theatre, but please observe the parking restrictions. During performances or special events at the theatre, you may park in any of the spaces marked “Permit required”, but please respect the spaces reserved for our visitors who may have a disability. Visit the Maps and Parking page on our website for further details.

Does my child need a ticket?

Yes. To comply with the fire code every person in the theatre needs to be ticketed, including infants or toddlers who will sit in your lap.

How can I avoid ticket fees on my purchase?

In order to maintain our online ticketing system, we do charge a small, per-ticket fee for both online and phone orders. However, we waive those fees for purchases made in person at the box office. In order to avoid fees, stop by the Sutton Theatre Box Office anytime Monday-Friday 12:00-5:00 pm.

I ordered tickets online; do I need to print my tickets?

Tickets ordered online can be scanned at the door from a paper printout or your mobile device. You may either print them or show them on your phone or tablet at the door.

I’ve had an unexpected change in plans; can I exchange my tickets?

Availability permitting, we are happy to exchange tickets for another performance of the same show. To exchange your tickets, call or email the Box Office at (919) 821-3111 or boxoffice@nullraleighlittletheatre.org

I am not able to attend the show. Can I get a refund for my tickets?

Unfortunately, we are not able to offer refunds on ticket orders. However, we can often exchange your tickets for another performance. We can also convert your ticket order to a tax-deductible donation. To exchange or convert your tickets, call or email the Box Office at (919) 821-3111 or boxoffice@nullraleighlittletheatre.org.

Do you offer discounts for students, seniors, military, etc?

We have discounted student (elementary, high school or college) and senior (62+) tickets for all Sutton and Gaddy-Goodwin Series shows. We do not offer student or senior discounts for those shows but there is a child price for children 12 and under. As with other nonprofit theaters, ticket sales do not cover the full cost of putting on the shows at RLT.

Do you have a group rate?

Yes. For non-school groups of 10 or more, we offer $1 off our ticket price and waive all associated fees. Contact the Box Office to receive the group rate.  

Do you have accommodate school groups?

Yes. If you have a school group, please contact the Box Office to receive more information about school group accommodations.

Someone in my party needs additional accommodations. How can I ensure the event will work for us?

We want Raleigh Little Theatre to be a welcoming place for all members of our community so we’re happy to work with you to ensure your needs are met. All performances at RLT are wheelchair accessible; we offer audio description for those with visual disabilities and assistive listening devices, and we will gladly provide complimentary seats for Personal Care Attendants. When ordering online, you can make notes about special needs in the comments section. You can also call us at the Box Office from Monday-Friday 12:00-5:00 pm to ask questions or add notes to your order. You can find more information on the Accessibility page on our website.

What happens if I am late?

Latecomers will be seated at the discretion of the House Manager as soon as it is possible to do so without impacting the safety of our performers or patrons. We will make every attempt to seat you in a timely fashion, but you may be asked to wait or to sit somewhere other than your designated seats for the duration of the first act. Please make every effort to arrive in time to collect your tickets and be seated before the performance begins.